Privacy Policy

1. Information We Collect

When you create and use an account on bbd88, we collect various categories of personal information to deliver our services effectively, ensure account security, and comply with applicable laws. The types of information we may collect include:

• Identity information: full name, date of birth, gender, and nationality.
• Contact details: email address, phone number, and residential address (city, district, Bangladesh).
• Account credentials: username and encrypted password hash — we never store plain-text passwords.
• Financial data: transaction records, deposit and withdrawal history, and payment method identifiers (e.g., bKash wallet number, Nagad account reference) — never full card numbers.
• Technical data: IP address, browser type, device model, operating system, session timestamps, and pages visited on bbd88.

2. How We Use Your Information

bbd88 uses the personal information we collect solely to operate and improve our platform and to serve you as a player. We do not use your data for any purpose beyond what is described below:

• Account creation and verification: to confirm your identity, process registrations, and maintain your account records.
• Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to credit bonus amounts; and to resolve disputes.
• Security and fraud prevention: to detect suspicious activity, prevent unauthorized account access, and maintain the integrity of cricket betting and casino games.
• Customer support: to respond to your enquiries, troubleshoot technical issues, and communicate account-related updates.
• Platform improvement: to analyse usage patterns and improve the design, performance, and game selection on bbd88.

3. Data Sharing and Disclosure

bbd88 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is treated as confidential and is shared only in the narrow circumstances described below.

We may share limited data with trusted third parties only when strictly necessary:

• Payment processors: to execute deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or card networks. Only the minimum data required to complete a transaction is transmitted.
• Technology and platform providers: game studios (such as Pragmatic Play, Evolution Gaming, or Spribe) and infrastructure partners who power our casino and slots experience. These providers are contractually bound to keep your data confidential.
• Legal and regulatory requirements: if required by applicable law, court order, or lawful authority, we may disclose information to comply with our legal obligations.

4. Cookies and Tracking Technologies

bbd88 uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how players interact with our platform. Cookies are small data files stored on your device by your browser.

We use the following types of cookies: (a) Essential cookies — required for the site to function, including maintaining your login session and securing transactions; (b) Analytical cookies — help us understand page performance and player engagement patterns; (c) Preference cookies — remember your language or display settings. You can disable non-essential cookies at any time via your browser settings, but doing so may affect certain site features.

5. Data Security

bbd88 employs a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Our security practices include SSL/TLS encryption for all data in transit, hashed and salted storage of passwords, access controls that limit which staff members can view sensitive account data, and regular security reviews of our systems.

While we strive to maintain the highest standard of data protection, no online system can guarantee absolute security. We encourage you to use a strong, unique password for your bbd88 account, enable any available two-factor authentication, and contact our support team immediately at [email protected] if you suspect any unauthorized activity on your account.

6. Data Retention

bbd88 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Account information is retained for the duration of your active membership and for a reasonable period thereafter to handle any outstanding queries, disputes, or regulatory obligations. Financial transaction records may be retained for longer periods to meet anti-money-laundering (AML) compliance requirements. When your data is no longer needed, it is securely deleted or anonymised.

7. Your Rights as a User

bbd88 respects your rights over your personal data. You may exercise any of the following rights at any time by contacting our support team at [email protected]:

• Right to access: request a copy of the personal data we hold about you.
• Right to rectification: ask us to correct any inaccurate or incomplete data in your account.
• Right to erasure: request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: ask us to limit how we use your data in specific circumstances.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

8. Payment Data and Financial Transactions

When you make a deposit or withdrawal on bbd88 using bKash, Nagad, Rocket, Upay, or any other supported payment method, we collect the minimum financial data necessary to complete the transaction. This includes your payment method identifier (such as a mobile wallet number), transaction reference code, amount in Bangladeshi Taka (৳), and timestamp.

We do not store full debit or credit card numbers on our servers. All card transactions are routed through PCI-DSS-compliant payment gateways. Our records show only masked card references (e.g., last four digits) for your account history. Financial data is retained in accordance with our Data Retention policy above and applicable AML regulations.

9. Third-Party Services and Game Providers

bbd88 integrates games and services from leading third-party providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play games provided by these studios, certain anonymised gameplay data (such as game session duration, bet amounts, and game results) may be processed by those providers solely for game delivery and RNG certification purposes. These providers operate under strict data processing agreements and are not permitted to use your data for their own marketing or to share it with unrelated parties. We are not responsible for the independent privacy practices of external websites that are not part of the bbd88 platform.

10. Children's Privacy and Age Restriction

bbd88 is strictly an adult gaming platform. We do not knowingly collect or process personal data from individuals under the age of 21. Our registration process requires users to confirm they are aged 21 or above, and we reserve the right to request age verification documents at any time. If we become aware that a person under 21 has provided us with personal information, we will take immediate steps to delete that data and close the account. If you believe a minor has registered on bbd88, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

bbd88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, applicable law, or data-handling practices. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of bbd88 after any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or how bbd88 handles your personal data, our support team is available to assist you. Response times may vary, but we aim to address all data-related enquiries within a reasonable timeframe in accordance with our commitment to fair and transparent data practices.

You can reach our data support team at: [email protected]